Your First Visit: What to Expect When You Come to Our Walk-In Clinic

At Urgent Care & Wellness Center, we understand that your health needs can be both urgent and routine. That’s why we offer flexible options for care. For urgent medical concerns—such as minor injuries, sudden illnesses, or other immediate health issues—you can simply walk in during our business hours, with no appointment necessary. Our urgent care services are designed for convenience and quick access, helping you get the care you need right when you need it.

For wellness visits, routine physicals, follow-up care, and certain specialized services, we recommend scheduling an appointment. This allows us to dedicate time to your specific needs and helps minimize your wait. Some services, such as vaccinations or laboratory testing, are available on a walk-in basis, but availability may vary depending on demand or updated health guidelines.

To ensure you have the best experience, we suggest checking our website or calling ahead to confirm whether you need an appointment for your specific concern. Whether you walk in or book ahead, the team at Urgent Care & Wellness Center is here to provide you with prompt, compassionate care.

To help us provide you with prompt and effective care at our urgent care, please remember to bring the following items to your first visit:
● Photo Identification: Bring a valid photo ID, such as a driver’s license or state ID, so we can verify your identity and ensure your records are accurate.

● Health Insurance Card: If you have health insurance, bring your card with you. If your insurance plan requires a referral for urgent care services, please bring any necessary referral forms as well.

● List of Current Medications: Include all prescription medications, over-the-counter drugs, and any vitamins or supplements you are currently taking. This information helps our providers avoid potential drug interactions and provide the safest care.

● Relevant Medical Records: If you have recent medical records, test results, or immunization history—especially if you are visiting us for ongoing issues or transferring care from another provider—please bring those documents.

● List of Symptoms or Concerns: To make your visit as efficient as possible, jot down your main symptoms, concerns, or any questions you’d like to discuss with our healthcare team.

Having these items ready will help our team get you the care you need as quickly and efficiently as possible. We look forward to serving you and supporting your wellness!

Our urgent care clinic in Lutz, FL location is open Monday through Friday from 8:00 AM to 8:00 PM and on weekends from 9:00 AM to 5:00 PM. However, our urgent care in New Port Richey, FL location operates from 8:00 AM to 4:00 PM on Monday, and from Tuesday to Thursday operates from 8:00 AM to 7:30 PM. While on weekends from 9:00 AM to 5:00 PM.  We are closed on weekends and major holidays. To schedule an appointment or inquire about our hours, please contact our front desk during regular business hours.

If you require urgent medical attention outside of these hours, please visit your nearest emergency room. For non-life-threatening issues that arise when we are closed, you may also consider other local urgent care facilities. Your health and well-being are our top priorities. You can check out our business hours for more information.

Once you’re seen at the Urgent Care & Wellness Center, the length of your appointment will depend on the nature of your visit. For routine check-ups or minor ailments, the appointment typically lasts about 15 to 30 minutes. This includes time for the healthcare provider to assess your symptoms, perform any necessary exams or tests, and discuss treatment options.

If further tests, like X-rays or lab work, are needed, your appointment could extend to 45 minutes or longer. More complex issues may require additional time for diagnosis and treatment plans.

At Urgent Care & Wellness Center, the goal is to provide efficient care while ensuring you have enough time to ask questions and fully understand your treatment. The clinic strives to minimize wait times and deliver prompt, quality service so you can quickly get back to your daily activities.

Walk into our clinic and talk to our provider for a non-life-threatening emergency.

If you are experiencing a non-life-threatening medical issue and need prompt attention, our health care experts are here for you. You can walk into our clinic without an appointment and be seen directly by our experienced healthcare providers. Our team is fully equipped to treat a wide range of urgent health concerns that don’t require a hospital emergency room visit, including minor injuries, sprains, mild allergic reactions, respiratory infections, minor burns, and more.

At Urgent Care & Wellness Center, you’ll benefit from fast, convenient care without the long waits often found in emergency departments. Your health and comfort are our top priorities, and we strive to help you feel better as quickly as possible.

If you experience severe symptoms such as intense chest pain, difficulty breathing, sudden weakness, or uncontrolled bleeding, please call 911 or go to the nearest hospital immediately. For all other urgent but non-life-threatening health needs, trust Urgent Care & Wellness Center to provide the timely and professional care you deserve. For more information, contact us or book an appointment online. We accept walk-ins. We have convenient locations at Lutz FL, and New Port Richey, FL. We serve patients from Lutz FL, New Port Richey FL, Land O’ Lakes FL, Cheval FL, Greater Northdale FL, Greater Carrollwood FL, River Ridge FL, Seven Springs FL, Port Richey FL, Bayonet Point FL, Hudson FL, and Elfers FL.